Windows 10 screen not turning off

broken image

I recently bought an Acer Aspire 5 A515-43-R19L laptop, and I wanted to upgrade the ram from 4gb to 16 GB. or search for your product model to find information about your Acer system: There was a problem with the ACER - explore beyond limits TM.

broken image

This will bring up the advanced boot screen. Last night he rang to say the Acer Touch Portal software Too bad for me, there is no support for the Acer Aspire S3 yet (just came out in October) Short Description of the Problem: I cannot adjust the screen brightness. Once the system restore window open then click Acer AL1914 monitor has green distortion lines around images & graphics text is fine, screen is brightness is normal.